Decode how communication—spoken and unspoken—shapes perception, credibility, and leadership in Canadian workplaces.
In today’s diverse environments, communication is not just about language—it’s about interpretation, context, and how you are perceived.
Many highly skilled professionals find themselves stuck, not because they lack expertise, but because their message isn’t landing the way they intend—or because what they communicate without words is being interpreted differently.
Say What You Mean? Cultural Clashes in Communication (Spanish–English–Spanish) is an in-person experience designed to bring these invisible barriers to the surface.
Join Adriana Villaseñor, Executive Communication Advisor, and John Edward McGraw, Multicultural Workplace Expert, for a powerful and practical conversation on how communication—both verbal and non-verbal—shapes leadership, influence, and career growth in diverse environments.
The session will culminate in a live, moderated dialogue led by Lilliana Carmona, VP at JPMorgan Chase, bringing an executive perspective on how communication impacts credibility, leadership presence, and career advancement inside organizations.
Together, they will explore not only the differences between Hispanic and Canadian communication styles, but also how executive presence, body language, and perception influence how your message is received.
What you’ll gain:
- Clarity on what is said vs. what is actually understood
- Insight into why “yes” doesn’t always mean alignment
- Awareness of how body language and presence influence credibility
- A deeper understanding of the hidden rules shaping Canadian workplace communication
- Practical tools to navigate feedback, decision-making, and leadership across cultures
- Strategies to turn communication gaps into leadership opportunities
Whether you lead projects, teams, or stakeholders, this session will help you communicate with greater clarity, strengthen your executive presence, and increase your impact in multicultural environments.
This event is also ideal for leaders working with Hispanic professionals who want to better understand cultural context, build trust faster, and lead more effectively.
Who should attend:
- Project Managers and Change Managers
- Team Leads and People Managers
- Professionals navigating Canadian workplace culture
- Leaders of diverse or multicultural teams
- Organizations committed to inclusion and high-performing teams
